Internal deliveries in Oslo: when does it pay off over sending an employee?
Most businesses in Oslo handle internal deliveries the same way: someone at the office nips out. It feels free. It isn't.
What a drive actually costs
An employee collecting something in Skøyen and delivering it in Grünerløkka rarely spends only the driving time. There's time spent finding parking, waiting, walking the last hundred metres – and getting back into work mode afterwards. An hour and a quarter is common. An hour and a half isn't unusual.
The hourly cost isn't the same as the hourly wage either. With employer's national insurance, holiday pay, pension and other social costs, the real cost typically sits 30–40 per cent above wages.
Example
Employee's hourly cost: NOK 500
Time spent door to door: 1.5 hours
Working time: NOK 750
+ tolls, fuel and parking
When a courier is cheapest
The rule of thumb we see in practice: if the trip takes more than around 40 minutes door to door, a courier is usually cheaper. That's especially true when:
- –the trip cuts across the city, or falls during rush hour
- –the employee has billable time
- –the delivery is time-critical and must go out today
- –there are several deliveries the same day
When you should send an employee anyway
We sell courier services, but that isn't always the right answer. Send an employee when the recipient is a few minutes away, when they're heading that way anyway, when someone needs to explain or install something on site – or when there's simply no rush.
The cost that doesn't show up in the spreadsheet
A drive in the middle of the day splits the working day in two. It takes time to regain concentration after an interruption, and that time is hard to measure – but it's real for anyone who's tried to pick up a report again after a trip to Alnabru.